Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. During high-demand periods, processing may take slightly longer — we'll keep you informed.
Shipping Rates & Delivery We offer standard and express shipping options at checkout. Delivery times vary by location:
- Domestic (US): Standard 3–7 business days, Express 1–3 business days
- International: 7–21 business days depending on destination and customs processing
International Orders International shipments may be subject to customs duties and import taxes, which are the responsibility of the recipient. We are not responsible for delays caused by customs.
Packaging Our herbal tonics are carefully packaged to ensure they arrive safely. All products are sealed for freshness and protected during transit.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.
Lost or Damaged Orders If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date and we'll make it right.
Contact Us For shipping questions, reach us through our Contact page.